Verbal De-Escalation and Crisis Intervention Training

• Front Line Workers
• Security Guards
• Health Care Workers
• Social Service Workers
• Customer Service Representatives
• Safety Agents

• Increased employment opportunities
• Qualify for higher pay wages and salary
• Due diligence and court requirements
• Increased personal qualifications
• Self protection and education
• Increased specialized customer service, healthcare and security training

This advanced Verbal De-Escalation & Crisis Intervention training program was designed, produced and is facilitated by GCTactical Training Group Inc, and distributed by SkillWiz.  GCTactical is an international leader in the Health, Safety and Private Security Training. 

Once you register and pay the training fee with us, you will receive an email directly from GCTactical (Guard Course) within 48 business hours containing details of your portal login for online program.

• Module 1: Introduction to Verbal De-escalation and Crisis Prevention
• Module 2: Conflict Avoidance VS Conflict Prevention
• Module 03: Effective Communication
• Mental Illness and Emotional Control for Security Professionals and Front-Line Workers
• Module 05: Situational Awareness and Conflict Prevention  
• Module 06: Physical Intervention Techniques and Videos
• Module 07: Crisis Management
• Module 08: Evidence Based Scenarios

Upon completion of the training program, you will receive a Digital Certificate sent to your e-mail by GCTactical.  

You can purchase the optional certification add-on package which includes the following items:

• Physical Wall Certificate with Official Company Stamp & Seal
• Plastic Use of Force ID Card
• GCTactical Patch

 The program and certification is currently recognized and is in use by major hospitals, corporations and private security agencies in Canada, USA, UK, Europe, Asia, Australia and the Middle East. 

Certifications require annual recertification as recommended by international agencies and standard organizations.