SkillWiz

Effective Date: 8 August 2024

Last Updated: 8 August 2024

1. Introduction

In the digital age, safeguarding personal data is of paramount importance. At SkillWiz Management Consultancy, we are dedicated to upholding your privacy and protecting your personal information. Our privacy Management Program is governed by the information handling practices of the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable professional standards and provincial law. PIPEDA is a Canadian law relating to data privacy. In alignment to PIPEDA, this Privacy Policy is designed to explain how we gather, utilize, disclose, and safeguard your personal data when you access and use our website (www.skillwiz.ca), or purchase any service from us. Your use of our website or attending services in person implies your consent to the practices detailed herein.

2. Information we collect

2.1.      Personal information

We may collect personal information that you willingly provide when utilizing our services, including but not limited to:

• Name: To personalize your experience.
• Email  Address: To communicate with you and send updates.
• Postal Address: When necessary for specific services.
• Phone  Number: To contact you, if required.
• Credit/Debit  card information: To facilitate payment through authorised payment      gateway channels. SkillWiz does not retain or view the information that      you provide for payment processing.
• Any  other data: You may provide voluntarily, such as preferences or      user-generated content.

This information might be collected during training registration, consultancy intervention, service request, or when you contact us.

2.2.  Automatically collected information

When you access our website, certain information is automatically collected, including:

• IP Address: For security and analytics.
• Browser Type: To optimize your browsing experience.
• Operating System: To ensure compatibility.
• Referring  URLs: To understand how you found our website.
• Pages  Visited: For site improvement and analytics.

This data helps us enhance our website and improve your user experience.

3. How we use your information

We employ your data for various purposes, including:

• 3.1.  Providing and Enhancing Services: We use your personal  information to deliver the services you request and continually enhance  your experience on our website.
• 3.2. Personalization: We may personalize your website  experience based on the data we collect to make your interactions more  relevant and enjoyable.
• 3.3. Communication: Your contact information allows us to  respond to your inquiries, provide updates, and engage with you when necessary.
• 3.4. Analytics and Security: We monitor and analyze usage patterns to bolster our website’s functionality and security.
• 3.5  Reference Information: While conducting background check based on prospective employer’s request if you have submitted your resume to us.

4. Data security measures

The security of your data is a top priority. We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. All payment collected on our website are processed through established payment gateway channels and these companies have their own robust data security policies. Credentials and employment information submitted through your resume are only shared with prospective employers upon your consent.

5. Sharing of information

We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your data with trusted service providers who assist us in operating our website, subject to strict confidentiality agreements. We may also share your personal information upon your consent to facilitate further consultancy interventions pertaining to prospective employers, immigration matters, survey results, training delivery, registration to third-party courses etc.

6. Cookies and tracking technologies

Our website may utilize cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.

7. Your rights

• 7.1.  Access: You have the right to access the personal      information we hold about you. Feel free to contact us for a copy of your      data.
• 7.2.  Correction: If you believe the personal information we      hold about you is inaccurate or incomplete, you can request corrections.
• 7.3. Deletion: You can request the deletion of your      personal information.
• 7.4. Objection: You have the right to object to the      processing of your personal information for certain purposes, such as      direct marketing.
• 7.5. Data Portability: You can request your personal      information in a structured, commonly used, and machine-readable format.

8. Changes to this privacy policy

This Privacy Notice is subject to change at any time. Changes will be communicated by posting the revised Privacy Policy on our website, which will have the “Last updated” date printed at the top of this page. 

9. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@skillwiz.ca